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Order Processing Procedures & Policies

Ordering Procedures

Orders may be placed online through an Authorized Dealer. To locate the nearest Authorized Dealer, enter your zip / postal code into the Dealer Locator in the upper right-hand corner of the homepage. Then create an account under your nearst dealer and log into your account.

Minimum Order

Minimum invoice charge is determined by your local dealer.

Sales Tax

All orders are subject to the applicable taxes of the state the order is shipped to.


Prices are subject to change without notice and will be processed according to the prices in effect at the date of, unless notified otherwise. reserves the right to make changes in design, material, specification, or price without notice, or liability there of.

Damaged Merchandise

All merchandise shipped by an Authorized Dealer is packed and inspected before shipment. Check merchandise immediately upon receipt. If merchandise is damaged in transit, it is your responsibility to file a claim with the delivery carrier. Damage to a shipping carton or shortages should be noted on the freight bill and a claim should be filed immediately with the delivery carrier. Any concealed damage noticed when merchandise is removed from shipping should be immediately reported to the delivery carrier. Please report to your Authorized Dealer any shortages in your parts shipment within 48 hours of receipt.


United Parcel Service, Parcel Post, Federal Express, (150 lb weight limit) and Air Freight will be prepaid and invoiced to the customer. Shipments made by common carrier will be invoiced unless otherwise specified. All orders signed for by a customer representative will be assumed to be complete orders.


Emergency Freight Shipments

Shipments requiring deliveries to Airport or Bus Terminals will incur additional charges.


Will-Call Orders

Please contact your Authorized Dealer to make special arrangements for will-call orders.


Packaging/Handling Charges  

Please contact your Authorized Dealer regarding special packaging and handling charges.


Return Policies

Please contact your Authorized Dealer for specific return policies.


Parts/Components furnished an Authorized Dealer by other suppliers/manufactures are subject to the warranty program of that supplier. Warranty is limited to repair or replacement of the part. Warranty will not apply to parts which are subject to accident, alteration or negligent use.

Limitations and Exclusions makes no other representations of warranties, expressed or implied and specifications exclude the implied warranties of merchantability and fitness for particular purpose. shall not be liable for special, incidental or consequential of any kind or nature arising out of or in connection with the performance of the equipment or its use by customer nor shall be liable for any special, incidental, or consequential damages out of or in conjunction with's failure to perform its obligations hereunder.'s entire liability and the customer's exclusive remedy shall be repair or replacement of parts covered under this warranty as provided herein.


All prices are displayed in US dollars. Prices can be displayed in Canadian dollars by selecting the option under your account information. On purchase via credit card, actual shipping charges will be added.


E-Commerce Security

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Privacy Issues

We respect your privacy. uses cookies to enhance your shopping and browsing experience. The text in a cookie, by itself, only tells us that you have visited our site before. It does not store any personal information such as your e-mail address, street address or phone number.


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